IRT Privacy Policy

What this privacy policy covers

International Refugee Trust is strongly committed to protecting personal data and being transparent about why and how we collect and use personal data. We may use personal data provided to us for any of the purposes described in this Privacy Notice or as otherwise stated at the point of collection.

Who we are

IRT is the data controller for your data. We are a charity registered in England and Wales (number 802450). Our company number is 02505284 and our registered office is at 11 Heathfield Terrace, Chiswick, London, W4 4JE.

What data do we process?

We will process some or all of the following where necessary to perform our tasks so that we can provide services to refugees and those displaced by war, conflict and humanitarian disaster:

  • Your name and contact details such as telephone number, address and email;
  • Where you make donations, appropriate financial details.

How do we process your personal data?

IRT will comply with its legal obligations to keep personal data up to date; to store and destroy it securely; to not collect or retain excessive amounts of data; to keep personal data secure, and to protect it from loss, misuse, unauthorised access and disclosure and to ensure that appropriate technical measures are in place to protect personal data.

How do we use your personal data?

We use your personal data for some or all of the following purposes:

  • To keep you up to date with what we are doing and send you information and resources you have


  • To enable us to meet all of our legal and statutory obligations;
  • To maintain our own accounts and records;
  • To process a payment or donation that you have made (including Gift Aid information);
  • To seek your views or comments;
  • To keep records of your relationship with us, for example, events attended.

What is the legal basis for processing your personal data?

  • Your data is processed because it is necessary for our legitimate interests in support of refugees and those whose lives have been dislocated by war, conflict and humanitarian disaster.
  • We will always take into account your interests, rights and freedoms.
  • Some of our processing is necessary for compliance with a legal obligation. For example, we are required by HMRC to keep Gift Aid records.
  • There may be occasions that we may need to disclose your personal data to third parties. For example, we may need to pass names and addresses to our publishers for the mailing of appeals, newsletters and Christmas cards.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


  • We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information, you may change your mind at any time by writing to, or emailing, us (see contact details on website).

If you would like a copy of the information held on you please email or write to us (see contact details on website).

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.