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Privacy Policy

International Refugee Trust Privacy Statement, effective as of 29 January 2019

This Privacy Statement describes our privacy practices. Please read this Privacy Statement carefully to learn how we collect, use, share and otherwise process information relating to individuals (‘Personal Data’), and to learn about your rights and choices regarding our processing of your Personal Data. A reference to ‘IRT’, ‘we’, ‘us’, or the ‘Charity’ is a reference to International Refugee Trust.

1. Who we are

The International Refugee Trust raises money to help improve the lives of refugees, internally displaced people and returnees around the world. We are a registered charity in England and Wales (registered charity number 802450). Our company number is 02505284 and our registered office is at 11 Heathfield Terrace, Chiswick, London W4 4JE.

The International Refugee Trust is the controller of your Personal Data and is responsible for its processing, unless expressly specified otherwise in our full Privacy Statement. Please see the ‘Contacting Us’ section, below, for our contact information.

2. Processing activities covered

This Privacy Statement applies to the processing of Personal Data collected by us when you:

Our website may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which we encourage you to review to better understand those third parties’ privacy practices.

3. What Personal Data do we collect?

Personal Data we collect directly from you

The Personal Data that we collect directly from you includes the following:

If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information in the ‘Contacting Us’ section, below.

Personal Data we collect from other sources

We may also collect information about you from other sources and combine this information with Personal Data provided by you. This helps us to update, expand and analyse our records, identify new customers and create more tailored advertising to provide services that may be of interest to you. We collect Personal Data from the following sources:

Social media profiles, LinkedIn URLs, the Government Services and Information website, and custom profiles, for purposes of targeted advertising, delivering relevant email content, event promotion and profiling.

Payment Information

Donations made to IRT can be made via credit or debit card payments, standing orders, Charity Aid Foundation (CAF) vouchers, cash, and cheques as well as online giving platforms such as JustGiving and Virgin Money Giving.

We ensure that all payment or donations are carried out securely and in accordance with the Payment Card Industry Security Standard (PCI DSS). For more information about these standards, please visit https://www.pcisecuritystandards.org/.

In addition to keeping your payment information safe during the payment process, we will:

To process donations made through our website, we use a third party called Stripe Payments Europe Ltd (‘Stripe’).

Stripe may use, retain and disclose your personal information and credit card details for this purpose as set out in their privacy policy which can be found by visiting https://stripe.com/gb/privacy. They may also transfer your data outside of the European Economic Area (EEA) and where such transfers may occur, we will ensure that your data is adequately protected. As per their Privacy Statement, Stripe comply with applicable laws to provide an adequate level of data protection for the transfer of your Personal Data to the US.

4. Website Tracking

Our website uses cookies to help them work well and to find out how people are using our website.

For all areas of our website which collect personal information, we use a secure server which can be identified with the URL starting with https://. Although we cannot 100% guarantee the security of any information you give us, we do enforce strict procedures and security features to protect your information and prevent unauthorised access.

We use cookies and spotlight tags to help track the success of our online advertising and monitor how people use our website. We use MailChimp (web beacon technology) to monitor the success of different email communications. For more information, please visit https://mailchimp.com/legal/cookies We use Google Analytics for our web analytics.

With both cookies and spotlight tags, the information we collect is anonymous and does not personally identify you. Occasionally we gather information such as pages most visited to help improve our website and activities.

Cookies?
A cookie is a small file of letters and numbers that is downloaded onto your computer or mobile device when you access our website. Cookies allow us to distinguish you from other users of the website, helping us to provide you with a good user experience when you browse our website and allowing us to improve our site. Cookies will tell us whether you have visited our site before or whether you are a new visitor. To find out more about cookies and how you can disable them, visit http://www.allaboutcookies.org/.
Spotlight Tags?
A spotlight tag records access to a website as part of online advertising. They allow us to track, measure and report on activities that happen on our website after you see or click an ad. These tags allow us to measure the effectiveness of our online marketing campaigns. These files are provided to us by our ad partner, Google Marketing Platform and for more information please visit https://marketingplatform.google.com/about/enterprise/.
Web Beacons?
A web beacon is an invisible graphic and unlike a cookie is not stored on your computer. When you open an HTML email that we have sent you, this invisible graphic is downloaded from a web server and generates a record showing that the email was opened, how many times it was forwarded (if any) and which links within the email were clicked. For more information, about the service we use to send HTML email campaigns, please visit Mailchimp at https://mailchimp.com/legal/cookies/.

5. Purposes for which we process Personal Data and the legal bases on which we rely

The Charity uses the following lawful bases for processing your personal information: